Privacy Policy
This Privacy Policy explains how Balancing Energy collects, uses and protects personal information submitted through this website.
Last updated: September 2026
Balancing Energy respects your privacy and is committed to protecting personal information processed through this website.
This Privacy Policy applies to personal information collected through the Balancing Energy website, including information submitted through contact forms, business enquiries and direct communications.
Information We Collect
When you contact Balancing Energy through this website, we may collect information that you voluntarily provide, including:
- name and surname;
- company or organisation;
- job title or professional role;
- email address;
- telephone number;
- subject of your enquiry;
- information included in your message.
The website may also process limited technical information generated when you access or use the website, such as browser information, device information, IP address and basic website usage information where applicable.
How We Use Information
Personal information submitted through the website may be used to:
- respond to enquiries and requests;
- communicate regarding Balancing Energy services, activities and business matters;
- evaluate potential business relationships, cooperation and project enquiries;
- communicate with companies, market participants, institutions and other relevant organisations;
- maintain relevant business correspondence and professional contacts;
- operate, secure and improve the website;
- comply with applicable legal and regulatory obligations.
Personal information submitted through the website is not used for unrelated purposes without an appropriate legal basis.
Legal Basis for Processing
Depending on the nature of the interaction, personal information may be processed on the basis of your consent, steps taken at your request before entering into a business relationship, performance of contractual obligations, compliance with legal obligations or legitimate business interests.
Where processing is based on legitimate interests, Balancing Energy considers the necessity of the processing and the rights and interests of the individuals concerned.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant business records and complying with applicable legal obligations.
Retention periods may vary depending on the nature of the communication, business relationship and applicable legal requirements.
Data Sharing
Balancing Energy does not sell personal information.
Information may be shared with service providers where necessary for website hosting, email communication, website security, technical administration, analytics or other services required to operate the website and respond to enquiries.
Information may also be disclosed where required by applicable law, regulation, legal process or a competent authority.
Cookies and Website Technologies
This website may use cookies and similar technologies required for website functionality, security, performance and, where enabled, analytics.
Some third-party services integrated into the website may also place or access cookies in accordance with their own privacy policies and applicable consent requirements.
You can manage or restrict cookies through your browser settings and, where available, through the website’s cookie consent controls.
Your Privacy Rights
Subject to applicable data protection law, you may have the right to request:
- access to personal information concerning you;
- correction of inaccurate or incomplete information;
- deletion of personal information;
- restriction of processing;
- objection to certain processing;
- withdrawal of consent where processing is based on consent;
- data portability where applicable.
The availability of individual rights depends on the circumstances and applicable data protection legislation.
Data Security
Balancing Energy applies reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Links
This website may contain links to third-party websites, organisations, institutions, information sources or other external services.
Balancing Energy is not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, business practices, technologies or applicable legal requirements.
The date shown at the beginning of this policy indicates when the policy was most recently updated.
Contact
For questions regarding this Privacy Policy or the processing of personal information, please contact:
Balancing Energy
Website: balancing.energy
Email:
hello@balancing.energy